Responsible Gambling

GAMSTOP is a free national self-exclusion scheme that prevents you from using online gambling sites and apps regulated in Great Britain. Once registered, all participating operators are required to exclude you for the duration you select — a minimum of six months.

Self-exclusion through individual operators is also available and can be set from your account settings. Under UKGC rules, operators must offer this option clearly. GAMSTOP provides a broader, cross-operator exclusion.

If you register with GAMSTOP and later encounter a UK-licensed casino that allows you to continue playing, you should report this to the UK Gambling Commission.

All UK Gambling Commission licensees are required to offer:

• Deposit limits — cap how much you can deposit per day, week, or month.
• Loss limits — restrict net losses over a set period.
• Session time limits — set a maximum play session length.
• Cooling-off periods — take a short break from gambling without fully excluding.
• Self-exclusion — close your account for a minimum period.
• Reality checks — periodic pop-ups showing how long you have been playing.

These tools are available in your account settings at all listed operators. Setting limits before you start playing is significantly more effective than attempting to set them when already in a session.

The following may indicate a gambling problem is developing:

• Spending more than you intended or can afford
• Chasing losses by continuing to gamble to recover money
• Gambling to cope with stress, anxiety, or low mood
• Lying to family or friends about how much you gamble
• Neglecting work, relationships, or other responsibilities
• Borrowing money to fund gambling
• Feeling unable to stop once you have started

If any of these apply, support is available. Contact GamCare on 0808 8020 133 (free, 24/7) or use their live chat service online.

GambleAware publishes extensive guidance on understanding gambling behaviour, recognising risk, and finding appropriate support. Their resources include self-assessment tools, information for family members of people with gambling problems, and a searchable directory of specialist treatment providers.

The UK Gambling Commission publishes public guidance on player rights, how to check whether an operator is licensed, and how to report concerns about a licensed operator.